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header builder problem

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  • #328032

    [email protected]
    Participant

    Hello, I no longer have access to the different headers created and therefore cannot add any. Do you have a solution ? I am well up to date on the latest update ..
    Thank you

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    #328063

    Hello,

    Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent. This testing may take up to 15 minutes. You would better make the full backup of your site.

    Best Regards

    #328073

    [email protected]
    Participant

    My save it’s ok for me, in private content this admin acces
    Thanks

    #328231

    Hello,

    You have 53 active plugins and the problem is caused by the conflict of one or a few plugins.

    Please deactivate all the plugins except these ones:

    WPBakery Page Builder or Elementor
    Woodmart Core
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)