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Header builder stuck on loading.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #118174

    Nagendra
    Participant

    In header builder settings, the headers which in use right now are stuck on loading and I cant edit them. Headers which are not in use are working just fine. This happened after the update.
    How do I fix that ?

    #118184

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #118189

    Nagendra
    Participant

    Surely. I have some other doubts also. Like, even after editing settings in Theme settings, no changes are showing in the actual website. Check that too please.
    My website details are attached below.

    #118190

    Artem Temos
    Keymaster

    Please, disable all the external plugins first.

    #118194

    Nagendra
    Participant

    Done.

    #118200

    Artem Temos
    Keymaster

    Header seems to be working fine now, please, clear your browser cache and check how it works.

    #118208

    Nagendra
    Participant

    Sir, in the header manager there is a profile header base. When I try to open it, it gets stuck on “Loading, please wait”. And for this reason I can not edit it.

    #118239

    Artem Temos
    Keymaster

    We don’t see any problems there https://gyazo.com/7bea7de2f1dfb0de873b7dd288eed39f

    #118245

    Nagendra
    Participant

    But I do. It is stuck on loading. How do I fix that ?

    Attachments:
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    #118258

    Artem Temos
    Keymaster

    Try to check how it works in some other browser.

Viewing 10 posts - 1 through 10 (of 10 total)