Header design on desktop and mobile not functioning correctly

Hi

Without making any changes to the website the layout suddenly crops off a large portion of the page title banner and product image area on the product page.

Please refer to attached images.

Also on related products at the bottom the overlay with quick view, add to cart, wishlist and delivery info blocks the whole image . It doesn’t do it on variable products but on simple products you cannot see the related product image as it is blocked out

Attachments:

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Hello,

Under the Console on your Site, we are seeing a Mixed Up Content Error on your Site which is related to HTTPS Protocol. Also, regarding the Layout cropping off, we are seeing an extended margin-top being applied on your Site. So, could you please share your Site WP-ADMIN Login details in the Private Content field so that we can check the mentioned concern on your Site and help you out accordingly.

Best Regards

thanks for your response.

Please see login info attached:

Hello,

Regarding the Related Products related concern, there was some extra content showing under the Product Actions button which seems to be coming through a third party Plugin on your Site: https://snipboard.io/MvPuAJ.jpg

So, you need to deactivate that third party Plugin on your Site or if you don’t know the exact one then deactivate all and then reactivate them one by one to know which one is the conflicting one.

Regarding the Page layout cropping concern, we have adjusted the margin top on your Site which was causing the conflict.

Please check back your Site after completely clearing browser and server cache.

Best Regards

Hi

Thanks I can see the layout issue has been resolved.

Is there no way to disable or edit the product actions area? As I cannot simply disable the plugin as it shows delivery time.

Hello,

Yes, through Custom CSS it is possible.

But right now as we are seeing you have changed the Product Style on your Site.

So, can you confirm if your issue has now been resolved so that we can Close the Topic?

Best Regards

Well is there no way to just turn off the product actions that appear over the related products? This doesn’t happen on variable products but happens on simple products.

I didn’t manually make this image appear in this section, the theme adopts this and displays it. I didn’t change any product style so not sure what you are referencing there.

Hello,

Sorry for the inconvenience but there was some misunderstanding regarding the concern. The Product Actions are now disabled for the Mobile view on your Site using the following Custom CSS under the Theme Settings > Custom CSS > Custom CSS for mobile: https://snipboard.io/ZuU0xN.jpg

Best Regards.

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