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Header empty

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  • #566137

    raz.sofer
    Participant

    Hi
    I have an issue that started today
    The header does not load any widgets.
    I have disabled all plugins other than woodmart packaged plugins + I tried to reset the header to default + purged all cache on cloudflare – nothing seems to help :/
    Mobile DOM optimization is off
    It only happens on front page. once another page is accessed, it’s gone.

    Video attached.

    #566138

    raz.sofer
    Participant

    Video attached , forgot to paste the first time, sorry

    #566205

    Luke Nielsen
    Member

    Hello,

    Such happens only when the “Separate cache” option is disabled and the “Mobile DOM optimization” is enabled, but in your case, if you have disabled the DOM optimization and still see the issue, then it’s a cache issue, so I suggest clear the site/browser/server cache and recheck the issue.

    Next time for the “Mobile DOM optimization” option enable the “Separate cache for mobile devices” to make it work correctly, either disable the “Mobile DOM optimization” at all. https://prnt.sc/TxxANA4IqEeQ

    Kind Regards

    #568180

    raz.sofer
    Participant

    Thanks Luke!

    #568288

    Luke Nielsen
    Member

    Hello,

    Always remember that you can reach out to us with any questions you may have.

    Have a good day!

    Kind Regards

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