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Header & Footer Problem

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #268159

    Naymur Rahman
    Participant

    Again the Same Problem my another website why? Please help me. I can’t change my website footer & sub-footer area.

    #268184

    Hello,

    Please provide your site admin access to the private area.

    Best Regards

    #268188

    Naymur Rahman
    Participant

    OK

    Thanks

    #268234

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    I have checked the site parameters, I see PHP max input vars: is 2000 now, please contact the host support and ask them to increase up to 5000 min.

    Best Regards

    #268262

    Naymur Rahman
    Participant

    Sorry to say applied everything but can’t change my header and footer area. PLEASE HELP ME.

    You can change everything is here now.

    PLEASE HELP ME

    #268401

    Hello,

    As for the Header builder, try to disable mod_security on your server. It seems to block Header Builder’s “save” requests. Contact your hosting provider for help.

    We have checked the footer and we do not see the problem, please describe the steps to reproduce the problem.

    Best Regards

    #269099

    Naymur Rahman
    Participant

    My previous website’s (visionwinners.com) home page destroy! Client every time knock me for this problem.
    When I open the home page this site with elementor page builder then not show “Xtemos Element”.

    How can I solve this problem?
    PLEASE provide your best help.
    Otherwise, I can’t stay in my company!

    Please
    Please Help

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    #269203

    Hello,

    Please describe what happened with the page? I am checking the home page, it seems you have deleted the content. You can roll back to any edition in the page settings: https://prnt.sc/106j3xq

    Alternatively, you can contact the host support and ask them if there is the site backup automatically made (most hosts do that) you can restore the site and then correct it as per your needs.

    Please make the full site backup from time to time, before you install a plugin, update something or change considerably.

    If you see that the theme does not work properly, please describe the problem in detail. Disable the plugins and child theme and check the problem again.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)