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Header & Footer Problem
- This topic has 7 replies, 2 voices, and was last updated 4 years ago by
Elise Noromit.
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AuthorPosts
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February 21, 2021 at 1:01 pm #268159
Naymur RahmanParticipantAgain the Same Problem my another website why? Please help me. I can’t change my website footer & sub-footer area.
February 21, 2021 at 4:28 pm #268184
Elise NoromitMemberHello,
Please provide your site admin access to the private area.
Best Regards
February 21, 2021 at 4:41 pm #268188
Naymur RahmanParticipantOK
Thanks
February 21, 2021 at 11:25 pm #268234
Elise NoromitMemberHello,
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.
Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.
I have checked the site parameters, I see PHP max input vars: is 2000 now, please contact the host support and ask them to increase up to 5000 min.
Best Regards
February 22, 2021 at 5:09 am #268262
Naymur RahmanParticipantSorry to say applied everything but can’t change my header and footer area. PLEASE HELP ME.
You can change everything is here now.
PLEASE HELP ME
February 22, 2021 at 1:44 pm #268401
Elise NoromitMemberHello,
As for the Header builder, try to disable
mod_security
on your server. It seems to block Header Builder’s “save” requests. Contact your hosting provider for help.We have checked the footer and we do not see the problem, please describe the steps to reproduce the problem.
Best Regards
February 25, 2021 at 5:45 am #269099
Naymur RahmanParticipantMy previous website’s (visionwinners.com) home page destroy! Client every time knock me for this problem.
When I open the home page this site with elementor page builder then not show “Xtemos Element”.How can I solve this problem?
PLEASE provide your best help.
Otherwise, I can’t stay in my company!Please
Please HelpAttachments:
You must be logged in to view attached files.February 25, 2021 at 12:05 pm #269203
Elise NoromitMemberHello,
Please describe what happened with the page? I am checking the home page, it seems you have deleted the content. You can roll back to any edition in the page settings: https://prnt.sc/106j3xq
Alternatively, you can contact the host support and ask them if there is the site backup automatically made (most hosts do that) you can restore the site and then correct it as per your needs.
Please make the full site backup from time to time, before you install a plugin, update something or change considerably.
If you see that the theme does not work properly, please describe the problem in detail. Disable the plugins and child theme and check the problem again.
Best Regards
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