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header is missing on the siteweb

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  • #652035

    tonia
    Participant

    Hi, I’ve installed the theme, but the header is missing on the homepage. I’m attaching a screenshot to show the homepage — it looks like the header code is completely missing. Everything I edit in the header builder doesn’t appear. I’m also attaching a screenshot of the error that shows up when I load the header builder page. I’ve already disabled all plugins, but still, nothing shows up.

    We followed your instructions, but unfortunately, they didn’t help. I had already set the global header, so that wasn’t the issue. We really need your assistance because it seems like some code might be missing. I can edit the header, and it lets me make changes, but as you can see from the screenshot, it appears completely blank.
    Here is the link showing that there’s nothing visible in the header editing mode: https://prnt.sc/tnJ4H4qMwSZF

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    #652106

    Luke Nielsen
    Keymaster

    Hello,

    Currently, your header comes from Elementor, try to remove it via the settings of Elementor – https://prnt.sc/2TOOIuIIsjMo

    Let me know the result.

    Kind Regards

Viewing 2 posts - 1 through 2 (of 2 total)