Home Forums WoodMart support forum Header Issue

Header Issue

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #343606

    ZERO88
    Participant

    Hello,

    I just installed the theme in the last version of WordPress
    When I try to change anything in the default header it seems not to affect the website even I clear the browser cache, then all design of the whole website is distorted and not displayed correctly.

    Regards

    #343676

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    The problem may be caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

    If the URLs are configured correctly, please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #343727

    ZERO88
    Participant

    Hello,

    Thank you so much for your quick response and it’s true it was caused by two things domain name configuration and permalink.

    Regards

    #343755

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 4 posts - 1 through 4 (of 4 total)