Header Loading Issue – Logo, Menu & Icons Intermittent Display
-
Intermittent header issue where logo, navigation menu, and account/cart icons fail to load or display properly.
Issue Details
Frequency: Inconsistent – sometimes happens, sometimes doesn’t
Users affected: Some users always, others rarely
Devices: Occurs across all device sizes (confirmed on desktop)
Header type: Happens with both custom and default WoodMart headers
Evidence
Video proof: https://www.awesomescreenshot.com/video/43787776?key=0f28eaff25c16f987e4c48dad702c092
Environment
WordPress: 6.8.2
WoodMart: 8.2.7
Setup: Custom header (but client confirms same issue occurred with default header)
Request
Please investigate this intermittent loading issue. Since it affects both default and custom headers, it appears to be theme-related rather than customization-related.
Hello,
I have checked your site, and the header builder is loading fine.
See Screenshot for clarification: https://postimg.cc/rKtkCWB4
It seems to be a caching issue. Please purge your site cache, browser cache, and any CDN cache (if in use) and check the issue.
Best Regards,
.
