Home Forums WoodMart support forum Header , Logo, mega menu is not showing for few products in the website

Header , Logo, mega menu is not showing for few products in the website

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #286977

    mamunEcommerce
    Participant

    Hi there , all on a sudden my few products page is not showing header, logo, mega mnus etc.
    how do i solve the issues . screenshots are attached to clarify the issue .

    Attachments:
    You must be logged in to view attached files.
    #287138

    Hello,

    I saw the screenshots you attached.

    I have visited your website and checked. Your website is loading from cache.

    Screenshot for Clarification: https://ibb.co/1ddpKn6

    Please delete the cache folder from “Wp-content” then check back after clearing the browser cache.

    Regards.
    Xtemos Studios

    #287428

    mamunEcommerce
    Participant

    how do i delete the chache folder from wp-content. could u please show me the process ?

    #287481

    Hello,

    You can delete the folder from your Cpanel by visiting the Wp-content folder.

    You can read the following article for further help:
    https://www.doteasy.com/cpanel-hosting-setup-guides/cpanel-file-manager-deleting-and-restoring-files-and-folders

    Regards.
    Xtemos Studios

    #287610

    mamunEcommerce
    Participant

    why does it happen?. i have deleted it now.But i dont want this happen every time to my website . how to prevent this problem ?

    #287620

    Hello,

    It happens when you store cache for too long. You need to clear cache regularly for the plugin you are using then such issues won’t occur.

    Regards.
    Xtemos Studios

    #287679

    mamunEcommerce
    Participant

    Thanks Aizaz Imtiaz Awan . Your support is always very helpful & concrete . one more question regarding this topic . I use Lite-speed cache plugin. So it would be great if u help me out on showing how would i do it in this plugin

    #287794

    Hello,

    You are Most Welcome.

    Sorry but we could not tell you the settings of the plugin. You can try setting yourself.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘Header , Logo, mega menu is not showing for few products in the website’ is closed to new replies.