I’m using the Furniture template. I’m customising the header and it takes ages to load and it is not saving anything. Even if I use only the essential plugins, it is still not saving. Can you help me please?
Thank you very much for choosing our theme and for contacting us.
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide user ID (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
I have done what you told me and the problem still persists. You have my approval to disable plugins and do the necessary on the website. I have left the login details for you.
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