Home Forums WoodMart support forum Header overlap stop working after few days

Header overlap stop working after few days

Viewing 18 posts - 1 through 18 (of 18 total)
  • Author
    Posts
  • #513947

    liorgab001
    Participant

    Every 2-3 days the overlap stop working and after I clear the cache the problem disappear but after 2-3 days the problem appear again. I attached photo how the problem looks. And I also attached photo
    How that’s needs to look.

    #514225

    Hung Pham
    Keymaster

    Hi liorgab001,

    Thanks for reaching to us.

    I can’t see screenshots, please use https://prnt.sc to capture screenshots and generate links.

    and send temporary wp-admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,

    #514227

    liorgab001
    Participant

    Here:

    #514232

    liorgab001
    Participant
    #514684

    Hung Pham
    Keymaster

    Hi liorgab001,

    Thanks for your patience.

    Please clear browser cache and double check https://prnt.sc/s9l5IFiEqG1N

    Regards,

    #514726

    liorgab001
    Participant

    Like I wrote in the first comment, after clearing cache the problem disappeared and after 2-3 days the problems appear again.

    #514749

    Hung Pham
    Keymaster

    Hi liorgab001,

    This is related to cache plugin’s settings. Please refer to this article to see if there is an option cache for days.

    https://docs.wp-rocket.me/article/1529-remove-unused-css

    Regards,

    #515304

    liorgab001
    Participant

    I’ve checked, there is no option to do cache for days.
    I’ve tried to change photo but the problem always come back after 2-3 days.
    This photo is from today

    #515553

    Hung Pham
    Keymaster

    Hi liorgab001,

    I checked the header again, it is still working fine.

    Let me know if you face this after 2 – 3 days.

    Regards,

    #515554

    liorgab001
    Participant

    Ok, I’m sure the problem will appear again, I will update

    #515590

    liorgab001
    Participant

    It’s happen again please help me to fix this..

    #515591

    liorgab001
    Participant

    Help me

    #515592

    liorgab001
    Participant
    #515651

    liorgab001
    Participant

    I’m with this problems for more than week, please help me to resolve that problem.

    #515888

    liorgab001
    Participant

    Now the problem appear again, the problem.
    Disappears and reappears every few hours.
    Nymond.com

    #516134

    Hung Pham
    Keymaster

    Hi liorgab001,

    Sorry for this delay in answering. I have a lot of requests these days, I apologize in advance and hope for your patience.

    It is still working fine on my end, please double check https://prnt.sc/9lf-DUuLqlPS

    Regards,

    #516229

    liorgab001
    Participant

    It’s took 2 days to response and the problem will appear again soon, can I talk with agent on chat and not here please?

    #516429

    Hung Pham
    Keymaster

    Hi liorgab001,

    Sorry for this delay in answering. I have a lot of requests these days, I apologize in advance and hope for your patience.

    I will keep an eyes on your topic, let me know if you face this issue again.

    Regards,

Viewing 18 posts - 1 through 18 (of 18 total)