Header Problem after clean install
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Hello,
I decided to do a clean installation before I started importing my products.
I installed the theme exactly as shown here: https: //xtemos.com/docs/woodmart/installation-process/installation-video-tutorial/
with the latest version downloaded on 14/11/20.
The result is as it is at the moment. I can’t change the color of the top bar of the header. 3 times I tried to install from scratch and the result is the same. There may be other problems but I didn’t look I stopped until I found out why it works so.
Hello,
I see you have not added your content to the site. Can you remove all and provide net WordPress installation, I will try to install and change.
Best Regards
Ready.
Now the installation is completely pristine.
Hello,
I have reinstalled and it is the same, we need time to check deeper, I will get back to you soon.
Best Regards
Hello,
Thank you!
I will wait and be available if I have to help.
Hello,
We have checked and see that the reason is incorrect URL format in Dashboard > Settings > General: http://prntscr.com/vjvfzj you need insert HTTPS, this is the reason why it did not work correctly:http://prntscr.com/vjvgam
Best Regards
Hello,
Thank you very much.
By default WordPress is installed with this setting at least for me.
Do I need a reinstallation or is everything ok at the moment?
Hello,
The URL should be changed in the Database. Please contact your host support to solve that. I see you changed the URL and the site is down, as soon as you insert the correct URL site is back again.
Best Regards
Hello,
I haven’t changed anything in the database, but I think everything is fine right now.
Thank you for a well done theme.
You are welcome! If you have any questions please feel free to contact us.
Best Regards
.
