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Header sometimes disappears

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #408033

    malcolmff
    Participant

    Sometimes the header menu, logo, search bar etc. disappears. The colours are there, but the rest is blank. I’m running the site on Siteground and have combined. CSS turned on. This is random, I can’t systematically reproduce it, but it’s having an impact on sales.

    #408040

    malcolmff
    Participant

    I’ve put some comments below

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    #408042

    malcolmff
    Participant

    I had to Purge the siteground cache, then when you click the link, it all loads. What’s going on?

    #408061

    Artem Temos
    Keymaster

    Hello,

    Try to disable the option “Mobile DOM optimization (experimental)” in Theme Settings -> Performance. It should fix the problem.

    Kind Regards

    #408079

    malcolmff
    Participant

    Ok, I will disable it now – but the issue here is only desktop. I can’nt see the menu, logo, search bar etc. on desktop ?

    • This reply was modified 6 days, 22 hours ago by malcolmff.
    • This reply was modified 6 days, 22 hours ago by malcolmff.
    #408125

    Artem Temos
    Keymaster

    Please, disable this option, clear the cache and let us know if the issue is still there so we can check.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)