Home Forums WoodMart support forum Heading Customization Couldn’t be saved

Heading Customization Couldn’t be saved

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #438002

    ebakshokids
    Participant

    I am facing problem when I am going to edit or customization header. After editing or customization when I try to save it for live it processing and processing. I tried it many times in many ways for a long time. But it happening every time. Can you please give me a solution?

    Attachments:
    You must be logged in to view attached files.
    #438141

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)