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Hello dear team

Viewing 16 posts - 1 through 16 (of 16 total)
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  • #724117

    abdulsaboor1984
    Participant

    I am using Orien theme I have changed the desktop version logo however I am not able to change it for tablet and mobile versions; why it is so complicated to change things from different places in first place:
    so please guide me on how to change the default logo of orien with the website logo:

    kindly check screenshots for website desktop version logo and that with mobile and tablet still the theme logo.

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    #724130

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hi there,
    Thanks for reaching out.

    You’ve set the logo in the Header Builder for the Desktop header only. The Mobile/Tablet header is managed separately. Please do the following:
    – Open your Header Builder.
    – Switch to the Mobile tab at the top.
    – Click the Logo element in the mobile header and upload/select your website logo.
    – Save/Publish the changes.

    For reference, here’s a visual of where to switch to Mobile: https://monosnap.ai/file/QCs2OhARrVtfx2PFxIhMnBkwecTbwE

    Once you set the logo in the Mobile tab, it will replace the default theme logo on mobile and tablet.

    Kind regards,
    XTemos Studio

    #724179

    abdulsaboor1984
    Participant

    Thank you that is solved; the next things is on homepage the categories section ; each category shows within the banner how many products are in that category but one of the category show the number outside of the banner not within; I am sending the screenshot; kindly check and guide me.
    Thank you for your help.

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    #724187

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hi there,

    Thanks for the screenshot and the details.

    The product count is shifting outside the banner because the category title is too long and doesn’t fit the item width with the current columns layout. You can fix it in one of two ways:

    – Reduce the Category title size: Theme Settings -> Typography -> Advanced -> Category title. Example: https://monosnap.ai/file/VMRZmPc3nwmu2syGtYDnjgUaU87Xx2
    – Reduce the number of columns in the element settings so each category tile is wider. Here’s a short video showing where to adjust the Grid and Carousel options: https://monosnap.ai/file/8DXUXGawd1NGhJfzCmgDdpSDP9EzCt

    A quick visual reference to the issue: https://monosnap.ai/file/4vAI6lGArLxwMiMHgMBpEM0NtD0wCI

    Apply either of the changes and the count will align back inside the banner.

    Kind regards,
    XTemos Studio

    #724234

    abdulsaboor1984
    Participant

    Thank you again, also I forgot the way to go back to this header area, I actually need to add a link under this button Magazins. I tried from the homepage and also from header builder it is not there.
    Can you guide me how to access this area. kindly check the screenshot .thank you.

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    #724353

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hello,

    Thanks for the details. We can’t check it directly right now because all site pages redirect to google.com.

    To access the header area you’re asking about:
    – Open your Header Builder and make sure you’re editing the Current header: https://monosnap.ai/file/Dzb7XEr9uIEKWpECkYQ7dGnai0WmbM

    Most likely the “Magazins” button is a Menu element. In that case, add or change its link here:
    – Go to Appearance -> Menus, locate the “Magazins” menu item, and set the desired URL: https://monosnap.ai/file/ZKWzuOrmAaXMJKS6utNzmaywkXEJKm
    – Save the menu.

    If you don’t see a Menu element there, please send a screenshot of the Header Builder showing that area, or provide temporary admin access via the forum’s Private Content field so we can check the exact setup and guide you precisely.

    Kind regards,
    XTemos Studio

    #724448

    abdulsaboor1984
    Participant

    Dear Serg sorry for late reply,
    Yes due to some issues I had to change the domain name of the website.

    #724490

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hello,
    Thanks for the update. In your header, the “Magazins” item is an Info Box element. To add a link, please do the following:
    – Open Header Builder and make sure you’re editing the Current header: https://monosnap.ai/file/Dzb7XEr9uIEKWpECkYQ7dGnai0WmbM
    – Click the Edit icon on the Info Box element that contains “Magazins”: https://monosnap.ai/file/7EDFZOvVEUEWP4HXROiumPbrCEvaMv
    – Enter your desired URL in the Link field and save: https://monosnap.ai/file/Nj5JwJCWnFC5Q5wk18SFByW3jSD1uX

    Kind regards,
    XTemos Studio

    #724510

    abdulsaboor1984
    Participant

    Thank you
    And since I have changed the domain of the website the shop items are not available in shop menu.
    any advise please?

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    #724512

    abdulsaboor1984
    Participant

    sorry for the wrong screenshot here is another

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    #724583

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hello,

    To investigate further, could you please share your admin credentials in the Private content field? This lets us check your settings and find the root cause. Your information is kept confidential.

    Best regards,
    XTemos Studio

    #724614

    abdulsaboor1984
    Participant

    sure check it please

    #724650

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hello,
    Thanks for the access. We’ve fixed the issue with the shop items not appearing after the domain change.

    What was done:
    – Resaved permalinks in Settings → Permalinks: https://monosnap.ai/file/On8ZmdR4oZ1qNI8aBUXZayFyNkcNzA
    – Cleared LiteSpeed Cache: https://monosnap.ai/file/bkXGf9XLpo4k4sql1PmIpHwKLXPi7m

    The shop links should now work correctly in the menu. Please check and let us know if everything looks good on your side.

    Kind regards,
    XTemos Studio

    #726544

    abdulsaboor1984
    Participant

    Hello dear Serg sokhatskyi
    a change of plan and change of business on the website
    the new website name will be in private messge .
    I am trying to change the color scheme for header, and footer to dark green #013425

    also there are some errors in the footer widget of which I am sending you screenshots.
    I also need to add Logo in the footer that due to error I can access any content of the footer widgets.
    also the footer screenshot if you see on front end its empty of any content and all white.
    I

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    #726547

    abdulsaboor1984
    Participant

    another issue is that no icon is showing or it is not normal

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    #726580

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hello,
    Thanks for the update and the screenshots.

    Header color to #013425
    – Open Header Builder, then Edit current header (use the Mobile/Tablet tabs too if you want the same color there).
    – For each header row you want dark green, open the row settings, set the Background color to #013425.
    – Set the row Color scheme to Light so all header text/icons switch to light colors over the dark background.
    – Save the header.
    Guide: https://xtemos.com/docs-topic/how-to-change-the-header-color-scheme-2/

    The footer can be customized via Theme Settings -> Footer

    As for the widgets error, try installing this plugin to fix it https://wordpress.org/plugins/classic-widgets/

    About “no icon is showing”
    – Please share the new site URL, a screenshot showing which icons are missing, and temporary admin access in the Private Content field so we can check the exact setup and inspect the issue directly.

    Kind regards,
    XTemos Studio

Viewing 16 posts - 1 through 16 (of 16 total)