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Hello dear team
- This topic has 12 replies, 2 voices, and was last updated 1 week ago by
Serg Sokhatskyi.
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AuthorPosts
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July 21, 2026 at 9:29 pm #724117
abdulsaboor1984ParticipantI am using Orien theme I have changed the desktop version logo however I am not able to change it for tablet and mobile versions; why it is so complicated to change things from different places in first place:
so please guide me on how to change the default logo of orien with the website logo:kindly check screenshots for website desktop version logo and that with mobile and tablet still the theme logo.
Attachments:
You must be logged in to view attached files.July 22, 2026 at 9:10 am #724130Hi there,
Thanks for reaching out.You’ve set the logo in the Header Builder for the Desktop header only. The Mobile/Tablet header is managed separately. Please do the following:
– Open your Header Builder.
– Switch to the Mobile tab at the top.
– Click the Logo element in the mobile header and upload/select your website logo.
– Save/Publish the changes.For reference, here’s a visual of where to switch to Mobile: https://monosnap.ai/file/QCs2OhARrVtfx2PFxIhMnBkwecTbwE
Once you set the logo in the Mobile tab, it will replace the default theme logo on mobile and tablet.
Kind regards,
XTemos StudioJuly 22, 2026 at 11:58 pm #724179
abdulsaboor1984ParticipantThank you that is solved; the next things is on homepage the categories section ; each category shows within the banner how many products are in that category but one of the category show the number outside of the banner not within; I am sending the screenshot; kindly check and guide me.
Thank you for your help.Attachments:
You must be logged in to view attached files.July 23, 2026 at 10:04 am #724187Hi there,
Thanks for the screenshot and the details.
The product count is shifting outside the banner because the category title is too long and doesn’t fit the item width with the current columns layout. You can fix it in one of two ways:
– Reduce the Category title size: Theme Settings -> Typography -> Advanced -> Category title. Example: https://monosnap.ai/file/VMRZmPc3nwmu2syGtYDnjgUaU87Xx2
– Reduce the number of columns in the element settings so each category tile is wider. Here’s a short video showing where to adjust the Grid and Carousel options: https://monosnap.ai/file/8DXUXGawd1NGhJfzCmgDdpSDP9EzCtA quick visual reference to the issue: https://monosnap.ai/file/4vAI6lGArLxwMiMHgMBpEM0NtD0wCI
Apply either of the changes and the count will align back inside the banner.
Kind regards,
XTemos StudioJuly 24, 2026 at 12:56 am #724234
abdulsaboor1984ParticipantThank you again, also I forgot the way to go back to this header area, I actually need to add a link under this button Magazins. I tried from the homepage and also from header builder it is not there.
Can you guide me how to access this area. kindly check the screenshot .thank you.Attachments:
You must be logged in to view attached files.July 27, 2026 at 9:45 am #724353Hello,
Thanks for the details. We can’t check it directly right now because all site pages redirect to google.com.
To access the header area you’re asking about:
– Open your Header Builder and make sure you’re editing the Current header: https://monosnap.ai/file/Dzb7XEr9uIEKWpECkYQ7dGnai0WmbMMost likely the “Magazins” button is a Menu element. In that case, add or change its link here:
– Go to Appearance -> Menus, locate the “Magazins” menu item, and set the desired URL: https://monosnap.ai/file/ZKWzuOrmAaXMJKS6utNzmaywkXEJKm
– Save the menu.If you don’t see a Menu element there, please send a screenshot of the Header Builder showing that area, or provide temporary admin access via the forum’s Private Content field so we can check the exact setup and guide you precisely.
Kind regards,
XTemos StudioJuly 28, 2026 at 10:09 pm #724448
abdulsaboor1984ParticipantDear Serg sorry for late reply,
Yes due to some issues I had to change the domain name of the website.July 29, 2026 at 11:43 am #724490Hello,
Thanks for the update. In your header, the “Magazins” item is an Info Box element. To add a link, please do the following:
– Open Header Builder and make sure you’re editing the Current header: https://monosnap.ai/file/Dzb7XEr9uIEKWpECkYQ7dGnai0WmbM
– Click the Edit icon on the Info Box element that contains “Magazins”: https://monosnap.ai/file/7EDFZOvVEUEWP4HXROiumPbrCEvaMv
– Enter your desired URL in the Link field and save: https://monosnap.ai/file/Nj5JwJCWnFC5Q5wk18SFByW3jSD1uXKind regards,
XTemos StudioJuly 29, 2026 at 1:29 pm #724510
abdulsaboor1984ParticipantThank you
And since I have changed the domain of the website the shop items are not available in shop menu.
any advise please?Attachments:
You must be logged in to view attached files.July 29, 2026 at 1:30 pm #724512
abdulsaboor1984Participantsorry for the wrong screenshot here is another
Attachments:
You must be logged in to view attached files.July 30, 2026 at 10:45 am #724583Hello,
To investigate further, could you please share your admin credentials in the Private content field? This lets us check your settings and find the root cause. Your information is kept confidential.
Best regards,
XTemos StudioJuly 30, 2026 at 2:12 pm #724614
abdulsaboor1984Participantsure check it please
July 30, 2026 at 5:55 pm #724650Hello,
Thanks for the access. We’ve fixed the issue with the shop items not appearing after the domain change.What was done:
– Resaved permalinks in Settings → Permalinks: https://monosnap.ai/file/On8ZmdR4oZ1qNI8aBUXZayFyNkcNzA
– Cleared LiteSpeed Cache: https://monosnap.ai/file/bkXGf9XLpo4k4sql1PmIpHwKLXPi7mThe shop links should now work correctly in the menu. Please check and let us know if everything looks good on your side.
Kind regards,
XTemos Studio -
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