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help me

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • September 14, 2021 at 12:04 am #318321

    kevajo
    Participant

    When I click on my blogs page, it goes into error 500 mode. *
    help me

    September 14, 2021 at 12:34 am #318323

    kevajo
    Participant

    the problem is due to the theme, when I activate the default theme there is no problem

    September 14, 2021 at 5:53 am #318339

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    September 14, 2021 at 7:42 am #318392

    kevajo
    Participant

    I deactivated all the splugins but it’s still the same

    September 14, 2021 at 8:23 am #318409

    Artem Temos
    Keymaster

    Please, keep them turned off and send us your admin access so we can do a quick check.

    September 14, 2021 at 8:33 am #318413

    kevajo
    Participant

    We cannot deactivate the site at the moment we are at peak hours and our keys are visiting the site.

    We propose to work without deactivating the plugin or to work from 22:00 GMT

    September 14, 2021 at 9:13 am #318429

    Artem Temos
    Keymaster

    OK, please, send us your admin access so we can try to identify the issue without disabling of external plugins.

    September 14, 2021 at 9:14 am #318430

    kevajo
    Participant

    okay check private

    September 14, 2021 at 9:16 am #318436

    Artem Temos
    Keymaster

    We don’t see the problem with the blog page at the moment https://gyazo.com/dbbfd5c3106ddef613b0c7a4ee6ada72
    Please, clarify your question.

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Viewing 9 posts - 1 through 9 (of 9 total)