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Home / Forums / WoodMart support forum / Help me about Facebook and Google connection.

Home › Forums › WoodMart support forum › Help me about Facebook and Google connection.

Help me about Facebook and Google connection.

  • This topic has 22 replies, 2 voices, and was last updated 7 years, 9 months ago by Artem Temos.
Viewing 23 posts - 1 through 23 (of 23 total)
  • Author
    Posts
  • October 17, 2017 at 12:18 pm #21896

    asiadesigner
    Participant

    i have App ID and App Secret but it not work.
    i can’t register or login by Facebook and Google account.

    Sorry, My English isn’t that good.

    October 17, 2017 at 12:24 pm #21897

    asiadesigner
    Participant

    i have images about App settings.

    October 17, 2017 at 2:03 pm #21898

    Artem Temos
    Keymaster

    Hi,

    When we try to log in with Facebook we get the following error

    Can't Load URL: The domain of this URL isn't included in the app's domains. To be able to load this URL, add all domains and subdomains of your app to the App Domains field in your app settings.

    Seems that you didn’t specify this option in your APP settings.

    Also, you need to enable registration in WooCommerce -> Settings -> Accounts.

    Regard

    October 17, 2017 at 3:04 pm #21907

    asiadesigner
    Participant

    Sorry, Now i checked option “Enable customer registration on my account page.” of WooCommerce. But it not work. Before, I already send image of the App settings to you, Please introduce me more.

    Help me please, Regard

    October 17, 2017 at 3:07 pm #21908

    Artem Temos
    Keymaster

    Sorry, but can you please send us screenshots in English? And be sure that you have filled the field app’s domains in Facebook app settings.

    October 17, 2017 at 3:31 pm #21910

    asiadesigner
    Participant

    OK,

    October 17, 2017 at 5:14 pm #21912

    asiadesigner
    Participant

    I’m waiting for you more advice, It is very important for me.

    Thank you, best regard. ♥

    October 17, 2017 at 5:33 pm #21913

    Artem Temos
    Keymaster

    Are you able to provide us an access to your Facebook? We will look into developer options for your application. We don’t know other way to help you in this situation 🙂

    October 17, 2017 at 5:39 pm #21916

    asiadesigner
    Participant

    Sure, i can add you to developers list of this app.

    Attachments:
    You must be logged in to view attached files.
    October 17, 2017 at 5:41 pm #21918

    Artem Temos
    Keymaster

    Here is our ID 100011456328273

    October 17, 2017 at 5:50 pm #21919

    asiadesigner
    Participant

    Thank you, i already add you to developer list.

    October 17, 2017 at 6:03 pm #21920

    Artem Temos
    Keymaster

    Please, provide your FTP access also.

    October 17, 2017 at 6:12 pm #21921

    asiadesigner
    Participant

    OK, …

    October 17, 2017 at 6:31 pm #21924

    Artem Temos
    Keymaster

    It seems to be some problem in your server configuration. file_get_contents doesn’t work and throws an error failed to open stream: no suitable wrapper could be found. Try to contact your hosting providers to fix this issue.

    October 17, 2017 at 7:04 pm #21927

    asiadesigner
    Participant

    OMG, my host (Mostly share host in my country) can not available this function because reason of security. why you use this function for just connect with Facebook or Google? i think this connection can works just use JavaScript. OMG This is small problem but now it big for me.

    October 18, 2017 at 5:53 am #21938

    Artem Temos
    Keymaster

    Actually, this function is required for almost all themes on ThemeForest. Anyway, we will try to find a solution for your website.

    Could you please be so kind and temporarily remove your negative 3 stars review? It is very important for us.

    Thank you in advance.

    October 18, 2017 at 6:17 am #21944

    Artem Temos
    Keymaster

    We can’t login to your admin panel now. Have you changed the access? We also don’t see Facebook and Google buttons so we can’t do our changes now.

    October 18, 2017 at 1:44 pm #22017

    asiadesigner
    Participant

    I solved the problem, and i change rating-reviews to 5 star because i love this theme very much. But, I hope this problem will be fixed in the next version update. Otherwise, I will change the rating to 2 or 1 star. Do not make me feel like being abandoned.

    Regard.

    October 18, 2017 at 1:54 pm #22018

    Artem Temos
    Keymaster

    Thank you very much for the review. Actually, we don’t plan to change this function in the next update since there are no too many reports about the issue and most of the servers support this function well. By the way, could you please describe how did you solve the problem so we can suggest other customers with a similar problem?

    October 18, 2017 at 2:27 pm #22026

    asiadesigner
    Participant

    OK, you don’t care about developing this function, please enjoy with function file_get_contents.

    October 18, 2017 at 2:31 pm #22027

    Artem Temos
    Keymaster

    OK, contact us if you will have any additional questions.

    Kind Regards

    October 18, 2017 at 2:41 pm #22028

    Artem Temos
    Keymaster

    We are sorry for the misunderstanding, we thought that you are OK with the solution you found but we see the bad review again. You are saying that we don’t want to help you but it is not true. We are here to help you ASAP and asked you about the access to do the fix on your website first and then it will be included in the next theme release. And in your turn, you said that it is OK to keep the current function. So what should we do now? Do you need a solution or what we have to do to help you and so you can change your opinion about our theme?

    October 18, 2017 at 2:45 pm #22029

    Artem Temos
    Keymaster

    We ask you to be so kind and change the review one more time. We really sure that more than a year of work cannot be rated as 2 of 5 stars just because of this small issue that can be easily fixed and we would be more than happy to help you in this situation.

  • Author
    Posts

Tagged: account create, facebook, google, login, register

Viewing 23 posts - 1 through 23 (of 23 total)
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