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Help with Clean Filters in shop.

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  • #607841

    zmoton.uy
    Participant

    Hello,

    I have problems with the “clean filters” in the shop page. I need it to appear when I also filter by product category. Now the “clean filters” only works with filter by attributes.

    How can I do it?

    • This topic was modified 3 weeks, 2 days ago by zmoton.uy.
    • This topic was modified 3 weeks, 2 days ago by zmoton.uy.
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    #608033

    Hello,

    Clear Filters” does not show when filtering by categories. Currently, it only displays attribute filters. The “Clear Filters” option doesn’t appear because product category pages are treated as separate WooCommerce pages.

    Best Regards

    #608162

    zmoton.uy
    Participant

    Hello,

    Thank you for your reply.
    I understand, but how can we make the “Clear Filters” appear in categories? It is important for the user experience.

    #608295

    Hello,

    Sorry but there is no option in Theme Settings available for that.

    It requires customizations and this is beyond our limitations and support policy.

    Regards.
    Xtemos Studios

    #608448

    zmoton.uy
    Participant

    Hello,

    Thank you for your reply.

    I understand, have you thought at some point to update the theme to have that functionality? Since it is something essential for eCommerce to be able to filter by product category.

    How can I make a customization without damaging the theme?

    #608610

    Hello,

    Sorry to say such modification requires complicated Woocommerce code customization which is not covered by our support.

    You need to find a third-party plugin to achieve more functionality that best suits you.

    Hope you can understand!

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)