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Help with displaying product video in gallery

Viewing 3 posts - 1 through 3 (of 3 total)
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  • #683225

    reneersloan
    Participant

    Hi Woodmart team,

    I’m trying to upload a product video to the product gallery, but currently the video overlaps with the product images. The cover that shows up is a product image, not the video’s own thumbnail.

    What I’d like to achieve is:

    The product video should take up its own slot in the gallery (just like an image).

    The video should display with its own cover/thumbnail, separate from the product pictures.

    Could you please guide me on how to set this up in Woodmart so that the video and images are displayed independently?

    Thanks in advance for your help!

    #683706

    Hung Pham
    Participant

    Hi reneersloan,

    Thanks for reaching to us and appreciate your patience.

    Sorry, this is not possible to add the product video and show it as thumbnails next to the product images thumbnails. In the product video settings, choose the video size and configure the other available options: https://ibb.co/0RF6LPbb

    You can move the video to the second position in the product gallery by following these steps:

    Navigate to Theme Settings > Single Product > Gallery and enable the Main carousel with video option. Inside the product page, add the video as the second gallery image.

    For reference, you can check this screenshot: https://ibb.co/w56NV0b

    Regards,
    Hung PD

    #683707

    Hung Pham
    Participant

    Hi reneersloan,

    Thanks for reaching to us and appreciate your patience.

    Sorry, this is not possible to add the product video and show it as thumbnails next to the product images thumbnails. In the product video settings, choose the video size and configure the other available options: https://ibb.co/0RF6LPbb

    You can move the video to the second position in the product gallery by following these steps:

    Navigate to Theme Settings > Single Product > Gallery and enable the Main carousel with video option. Inside the product page, add the video as the second gallery image.

    For reference, you can check this screenshot: https://ibb.co/w56NV0b

    Regards,
    Hung PD

Viewing 3 posts - 1 through 3 (of 3 total)