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Help with Woodmart theme

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  • #542509

    elie360
    Participant

    Hello,
    Could you please help me? Whether I’m an admin or a customer, when I add a product to my favourites, I can’t remove it. I’ve even deactivated the Wordfence plugin but that hasn’t changed anything.

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    #542853

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will check and give you a possible solution.

    Best Regards.

    #546498

    elie360
    Participant

    Thanks, I’ve found the plugin that was causing the problem – the plugin that was preventing me from removing the products I’ve put in my Favorites. The plugin is called: BBQ Firewall
    I deactivated it.

    #546553

    Hello,

    Great to hear you found the culprit! The BBQ Firewall was indeed causing the issue. If you encounter any further problems, feel free to reach out.

    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)