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Hidden Shipping Cost on Single Page

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  • #502602

    soniadrs
    Participant

    I don’t know why the shipping box is not showing in some pages, but in the inspection I can see it is there.
    Can you please help me to make it shows up?

    • This topic was modified 1 year, 2 months ago by soniadrs.
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    #502908

    Hung Pham
    Keymaster

    Hi soniadrs,

    Thanks for reaching to us.

    I kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes). This is to ascertain whether the issue you are experiencing is due to our theme or not.

    If the problem persists even with the default WordPress theme, it would suggest that WoodMart theme is not the cause of the issues. In such a scenario, I recommend reaching out to author plugin support for further assistance.

    In case it works with default theme, please provide me with temporary wp-admin access, I will debug that issue.

    Regards,

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