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Hidden Sidebar no longer worksafter updates

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  • #138309

    Icedor
    Participant

    After updating to latest version of WordPress and version 4.0.3 of Woodmart the Hidden Sidebar no longer works. When pressing “Cart” for it to open, site only fades to opac black and then nothing.

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    #138350

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please navigate to Woodmart > Header builder http://prntscr.com/iyd2pe

    Choose the proper header type (your current) http://prntscr.com/iyd333

    Enter the Account element and set the same form (drop-down or sidebar) in both: desktop and mobile view. http://prntscr.com/iyd3v3

    Best Regards

    #138354

    Icedor
    Participant

    Tried that, still does not work.

    #138410

    Hello,

    Please provide the site admin access to the private area.

    Best Regards

    #138446

    Icedor
    Participant

    Login in private 🙂

    #138501

    Hello,

    I do not see the problem now https://gyazo.com/c25dd17fca5c3b2394e0339b1c21f8ff Please clarify.

    Best Regards

    #138529

    Icedor
    Participant

    The reason you do not see the problem in the video you just sent is because the “Dropdown” menu is active and the client want’s to have the “Hidden sidebar”. As they did before the update, see subject and first screenshot.

    I/you can not leave it with a non functioning cart since this is a live store.

    #138559

    Hello,

    Please deactivate all the plugins not related to the theme check the issue.

    Best Regards

    #138560

    Icedor
    Participant

    Already tried that, did not effect the problem.

    #138601

    Hello,

    You need to set the same form (drop-down or sidebar) in both: desktop and mobile view for the Cart.

    Best Regards

    #138604

    Icedor
    Participant

    As mentioned above have I’ve tried that, did not work. Please try yourself with supplied user.

    #138616

    Hello,

    Switch to the parent theme and set the same form (drop-down or sidebar) in both: desktop and mobile view and check.

    Best Regards

    #138671

    Icedor
    Participant

    Hey, thanks for all the help.

    The line <?php do_action( 'woodmart_before_wp_footer' ); ?> was missing in our child theme causing the problem.

    Problem solved 🙂

    #138677

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 14 posts - 1 through 14 (of 14 total)

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