Hide category menu once clicking on a specific category

Hello,

I noticed that the product count is not accurate. For example, on this page: https://shop-xl.nl/product-categorie/huis-tuin/paraplus/ the category menu shows 0 products, but it actually has 3 of them.

Is it possible to disable the category list (as shown in Capture.PNG) when a user clicks on a category? Initially, when someone visits the shop page, they can see all the categories to choose from. However, once they click on a specific category, the entire list could be removed to prioritize the products, especially on mobile devices where the list takes up the whole screen.

I would appreciate your response. Thank you!

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Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

[mwick]

Hi,

I’ve tried it, but it seems like it doesn’t work.

Additionally, when I’ve added small images in front of the product, they sometimes overlap. How can I fix this?

Moreover, when using a small responsive screen, the subcategories (when hovering over a category) are hidden off the screen. How can this be resolved?

Lastly, could you please review my second question from the first message?

Thanks so much.

• This reply was modified 1 year, 6 months ago by mwick.

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It should be like this.

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Hello,

Please check this manual: https://xtemos.com/docs-topic/product-category-menu/

If you have any issues, let us know.

Best Regards

[mwick]

Hi Elise,

What about my other questions? and the problem with the product count?

And i’m sorry, but this manual does not anwser my first question.

• This reply was modified 1 year, 6 months ago by mwick.

Hello,

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Hi Elise,

In the first message, I have already provided the information in the private content.

Thanks.

Hello,

1. Our product category widget inherits the default functionality of the Woocommerc product category widget. We have checked and we see it works the same way: https://monosnap.com/file/7QHzDBv7lsnUyXIRke92ej1MfbZ5zN

It means that WoodMart does not influence or cause the issue.

2. If you do not want to show the drop-down with sub-categories, we recommend disabling Show current category ancestors in the Theme Settings: https://monosnap.com/file/JjZb6X7Iwor7cRHFOVONQoB9eoBvdu

3. We do not see the images to overlap now: https://monosnap.com/file/QNkLSw5q7tUPAg99I80itc5yqZzK3U

If you have any questions please feel free to contact us.

Best Regards

Hi,

Is it possible once you click on a category that the whole category list is gone, so the products will come on top the page. So only the homepage of the shop shows the categories.

Also, please.. see first.png and second.png above in the chat.. This only occurs when loading in private browser for the first time, and if you change screen resolution.. Could you take a look ?

Hello,

Please check this manual to see the option you can configure with the Woodmart: https://xtemos.com/docs-topic/product-category-menu/

If you have any questions please feel free to contact us.

Best Regards

[Author]

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