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Hide Sub-categories showing on mouse hover on Main Categories on Shop page

Viewing 4 posts - 31 through 34 (of 34 total)
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  • #384738

    harshwe
    Participant

    Hello Luke,

    12. The Live mode of Visitor counter starts working incorrectly again after updating theme to 6.5.2 version (from 6.5.0) on Live site
    If we enable the Live mode of Visitor Counter, and set the frequency to 6 seconds, then it updates the counter almost 3 times of what we set at backend. (that is after every 16-18 seconds or so)
    Please check and wait till the Live counter changes upto 2-4 times, so as to get better idea
    Please refer below video – https://watch.screencastify.com/v/SUdmwm1PfnVKrvHBLVsE

    The Visitor Counter is still working correctly on staging site (which is having 6.5.0 v), as of now
    However, Not working on Live site, which is having 6.5.2

    Probably due to that same code (below), which may require to be updated further.

    PS: It was showing incorrectly after 6.5.0 update also, which we asked here
    And then you shared the revised updated code snippet in point 12, here to work with 6.5v (in same thread)-
    https://xtemos.com/forums/topic/hide-sub-categories-showing-on-mouse-hover-on-main-categories-on-shop-page/#post-382837
    Then it started working correctly, and can be seen on staging site.
    However, not working only on Live site running on 6.5.2 version

    Video – https://watch.screencastify.com/v/SUdmwm1PfnVKrvHBLVsE

    Regards

    • This reply was modified 1 year, 10 months ago by harshwe.
    #385264

    Luke Nielsen
    Keymaster

    Hello,

    Sorry, it’s our bug and it will be fixed in our next update. Kindly accept our sincere apologies for the inconvenience caused to you and don’t hesitate to reach out if you have any additional questions.

    Kind Regards

    #386021

    harshwe
    Participant

    Hello Luke,

    No problem, I can understand. Thanks for confirming regarding bug and assuring further.

    Can you please take a look on this below ticket, as it’s already been 2 days or so. And I am still waiting for your response from your side.
    https://xtemos.com/forums/topic/some-bugs-and-issues-v6-5-2/

    Regards

    • This reply was modified 1 year, 10 months ago by harshwe.
    #386587

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    I have already answered the above topic.

    Kind Regards

Viewing 4 posts - 31 through 34 (of 34 total)