Home Forums WoodMart support forum Home is broken

Home is broken

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #213138

    Michele
    Participant

    Good morning,
    I just installed the theme and I choose the fashion color home. When I see the website the theme is not like the preview, but the sections are broken and I don’t know where to start with elementor for modifying the site.
    Here you have the link: http://www.yalesportswear.it

    Attachments:
    You must be logged in to view attached files.
    #213141

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    #213190

    Michele
    Participant

    I wrote on the private content.
    Thank you

    #213211

    Artem Temos
    Keymaster

    We see that uploaded dummy content is corrupted. Please, clear your database and reinstall WordPress completely. We will try to import the dummy content ourselves and check what is wrong.

    #213539

    Michele
    Participant

    Dear support,
    I reinstalled wordpress completely.
    On the private contente I write to you everything.

    #213547

    Artem Temos
    Keymaster

    We found the problem and it is because of the latest Elementor update. Try to edit the file wp-content\plugins\woodmart-core\importer\wordpress-importer.php and replace the following code

    if ( '_elementor_data' === $key ) {
    	$wp_importer = get_plugins( '/wordpress-importer' );
    	if ( $wp_importer ) {
    		$wp_importer_version = $wp_importer['wordpress-importer.php']['Version'];
    		if ( $wp_importer_version && version_compare( $wp_importer_version, '0.7', '>=' ) ) {
    			add_post_meta( $post_id, wp_slash( $key ), wp_slash_strings_only( $value ) );
    		} else {
    			add_post_meta( $post_id, $key, $value );
    		}
    	} else {
    		add_post_meta( $post_id, $key, $value );
    	}
    } else {
    	add_post_meta( $post_id, $key, $value );
    }

    with this one

    if ( '_elementor_data' === $key ) {
    	$value = wp_slash_strings_only( $value );
    }
    add_post_meta( $post_id, $key, $value );

    Then try to import our dummy content again.

    #213572

    Michele
    Participant

    Ok, to do this Do I have to upload the theme and then modify elementor? Or what steps Do I have to do? Thank you?
    Anyway, I am not really able to do this, Can you help me doing it?

    Thank you for your support,
    Regards

    #213692

    Artem Temos
    Keymaster

    We have released a new version with the fix. So now you just need to reinstall everything from scratch (including WordPress) and run the import again. It should work correctly.

Tagged: 

Viewing 8 posts - 1 through 8 (of 8 total)