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Home Page and Contact Page not display properly

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #515561

    billychen0917
    Participant

    It looks like my home page and contact page crashed when I switch to a new different pre-build site. Can someone help me to fix this?

    #515675

    Hung Pham
    Keymaster

    Hi billychen0917,

    Thanks for reaching to us.

    I recommend running an import on a fresh WordPress installation. To do this, you can use the WordPress Database Reset plugin (https://wordpress.org/plugins/wordpress-database-reset/). This plugin can be used to remove all existing content and install a new version from scratch.

    Furthermore, I encourage you to adhere to our theme documentation available at https://xtemos.com/docs-topic/installation-process/

    Regards,

    #515724

    billychen0917
    Participant

    May I speak with your colleagues Luke? I have talked with him earlier and he knows better how to fix this issue without installing additional plugin. It would be appreciated if you can help me out with this issue asap

    #516019

    billychen0917
    Participant

    I have installed the plugin, which one should I choose to fix the issue?
    please check the screenshot

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    #516129

    Hung Pham
    Keymaster

    Hi billychen0917,

    Sorry for this delay in answering. I have a lot of requests these days, I apologize in advance and hope for your patience.

    I assigned your topic to Luke, our colleague will take a look and response to you soon.

    Regards,

Viewing 5 posts - 1 through 5 (of 5 total)