Home Forums WoodMart support forum Home Page gets deleted randomly every week

Home Page gets deleted randomly every week

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  • #686648

    brandcentric
    Participant

    I can confirm I’m having the same issue as this support thread even with the latest theme version:
    https://xtemos.com/forums/topic/abandoned-cart-removes-the-home-page/

    The home page just disappears from the list randomly every week at WordPress > Pages and isn’t in the trash either. I haven’t had this happen on any other sites before. Any idea why this could be happening?

    I have activity logged installed and tracked down this in the log where it shows a retail customer somehow deleted the Home page. This is what it says:
    Permanently deleted the post Home.
    Post ID: 28271
    Post type: page
    Post status: publish

    Attached is a screenshot of in the log where it shows this “Aaronkq1” logged in user somehow deleted the home page.

    Also here’s a video screenshot showing his activity during a 7min period:

    https://www.dropbox.com/scl/fi/hlg9jw969ofll689z3lre/activity-log-2025-09-15-132822.mp4?rlkey=38ut0vlrwl8i54gzgplielyrd&dl=0

    Also checked the users permissions and doesn’t have any weird permissions checked. Here’s a video recording here:

    https://www.dropbox.com/scl/fi/s49o5gtkw33c8by05v02o/user-role-2025-09-15-134508.mp4?rlkey=xoccfqjicrn0m31sc886nnfbx&dl=0

    Is this some sort of vulnerability still? My theme is updated to Version: 8.2.7. Seems like the abandoned cart recovery feature still might have something to do with it.

    #686830

    Artem Temos
    Keymaster

    Hello,

    Your issue is unrelated to the topic you mentioned. We’ve added some extra debugging code to your website. Please let us know when the page is deleted again so we can investigate the cause.

    Kind regards,

    #687612

    brandcentric
    Participant

    It absolutely is the same exact issue compared to what I linked to. Activity Monitor logged all the things the Cart Recovery feature was changing. I have disabled the Cart Recovery feature for now and it hasn’t happened again. The issue is still not fixed. You guys need to sort this out.

    #687625

    Artem Temos
    Keymaster

    OK, please let me know when the issue happens again so we can review the debugging information and try to fix this issue.

    #688642

    brandcentric
    Participant

    Ok it’s happened again. See the screenshots attached. It definitely has something to do with the cart recovery or abandoned cart feature. The activity log connects the dots. Let me know what you find in your debug code.

    Attachments:
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    #688762

    Artem Temos
    Keymaster

    Try to apply the patch 688760 and test how it works. Let me know if it helps.

    #688776

    brandcentric
    Participant

    Ok I’ve applied the patch. I’ll keep an eye on it and will let you know how it works out.

Viewing 7 posts - 1 through 7 (of 7 total)