Home page loading issue

After loading the website in mobile an image is displayed in full screen but as soon as I scroll or touch the screen the home page layout gets updated automatically. Please help me to fix the issue which is occurring before scrolling or touching the screen.

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Hello,

Please deactivate all the third-party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then, activate the third-party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists, then keep the third-party plugins deactivated and share the WP login details so I can check and give you a possible solution.

Best Regards,

Hello,

Thank you for your suggestion.

I have already followed all the steps you mentioned — I deactivated all third-party plugins and kept only the theme-required plugins active. Even after doing this, the issue still persists.

Also, I would like to mention that all these plugins have been in use for quite a long time without any problem. This issue has appeared only recently.

Please let me know the next steps, or if you would like to check from your end, I can share the WP login details as needed.

Looking forward to your response.

Hello,

Please try to deactivate the cache plugin (Airlift) on your site and check the issue after completely clearing the browser cache.

Best Regards,

[Author]

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