home page looks different on different computers.

Some of my home page elements appear different on different computers, and I’m not sure why.

I have attached screenshots of what I am talking about.

I created a staging site for testing

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Deactivate the child theme and check.

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

I have followed your steps and problem still exists

Hello,

Sorry for the delay, your site is not reachable.

Please check again and let us know when the site is workable again.

Best Regards

Here is updated info:

Hello,

We have checked and we do not see a problem: https://monosnap.com/file/aKvLYMf7udbDwsgnHNuOB4MfgCcvrY

Could you advise what width and what device you use, and how can we see the problem?

As for the second question, you would better use the Product Grid or Carousel widget and select the “Small” design.

If you have any questions please feel free to contact us.

Best Regards

Regarding this:

As for the second question, you would better use the Product Grid or Carousel widget and select the “Small” design.

I switched the widget to product Grid or Carousel and used the “small” design, but it still looks very off, not like how it used to. Screenshots attached.

Please advise.

Hello,

You have set “thumbnails” as an image size. https://monosnap.com/file/KdFAwXbHsyz2vfYf0MevPSO29dRtYo (150х150) This is the reason product do not look as before.

Please replace it with 70×70 and regenerate the thumbnails with this plugin: https://wordpress.org/plugins/regenerate-thumbnails/

If you have any questions please feel free to contact us.

Best Regards

[Author]

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