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Home page not set up

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #723504

    timeswag06
    Participant

    i am using woodmart theme with Elementor, but my home page is not proper. While in admin it looks perfect, but online not set properly, adding an image of the error

    woodmart
    woodmart desktop

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    #723509

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #723522

    timeswag06
    Participant

    Here is my detail

    #723553

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have checked your website as a logged-out user, and the homepage is displaying correctly on the frontend.

    See Screenshot for clarification: https://postimg.cc/hJV2wPfk

    Could you please clear all types of cache and check the page again?

    Best Regards

    #723799

    timeswag06
    Participant

    No sir its still same

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    #723814

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Your issue has been resolved. I have cleared the cache from Litespeed and CDN and its showing fine.
    See Screenshot for clarification: https://postimg.cc/tYQPrCkK

    Please try to clear all types of cache and double-check the issue.

    Best Regards

    #723815

    timeswag06
    Participant

    Yes but sir whenver i do any changes or add product its remain same. that is my issue

    #723834

    timeswag06
    Participant

    Hello, it’d not fix. Please check both mobile and desktop. And when clear all types of cache it work 2-3 mnt only.

    #723874

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Now I have tested your site again, and it is working fine.

    See Screenshot for clarification: https://postimg.cc/XX2wtfCB

    Since the issue is fixed temporarily after clearing the cache but appears again after a few minutes or after adding products/changing content, it looks like the problem is related to cache regeneration settings, rather than the WoodMart layout itself.

    Please try the following:
    Navigate to LiteSpeed Cache > Toolbox > Purge and perform a complete cache purge. Also Please purge the CDN cache as well and regenerate Elementor files from Elementor > Tools > Regenerate CSS & Data.

    After making changes or adding products, please check again without cache first.

    Best Regards

    #723911

    timeswag06
    Participant

    I already did it, but the problem persists. All other pages are fine, but the problem is only with the home page. its theme problem because if elemntor issue, then why are other pages fine? The only problem is on the homepage. Please look into this matter seriously, otherwise i dnt have to leave this theme and have to look for another. I already use woodmart in another 3 website all are fine, but here problem, and you also do not give a solution

    #723935

    timeswag06
    Participant

    Wait, I deactivated the Lighspeed plugin, and now it’s working fine. let me check for some time

    #723936

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Thank you for the update.

    Since the issue is no longer occurring after disabling the LiteSpeed Cache plugin, it appears that the problem is related to the LiteSpeed Cache configuration rather than the WoodMart theme itself.

    Please keep the plugin disabled for a while and monitor the homepage after making changes or adding products. If the issue does not reappear, we recommend reviewing the LiteSpeed Cache settings, especially the page cache, object cache, and CSS/JS optimization options, as one of these may be causing the problem.

    Please let us know the result after your testing, and we’ll be happy to assist you further if needed.

    Best Regards

Viewing 12 posts - 1 through 12 (of 12 total)