Homepage Banner Looks Stretched

Hi,

The banner on the homepage looks stretched, I have the size at 1920 x 640px – is this not the recommended size?

Many Thanks

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Hi GlassDC,

Thanks for reaching to us.

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,
Hung PD

Thank you – I’ve added it

Hi GlassDC,

Thanks for your patience.

Please confirm me back if you resolved the issue.

Regards,
Hung PD

Hi Hung,

The banner still looks quite zoomed in and stretched

Hi GlassDC,

Thanks for your patience.

1. Please set the image as background image via Slider Settings instead of Featured Image https://ibb.co/mFbbg7FJ

2. Using full of resolutions of images and double check.

Regards,
Hung PD

Thank You

It has worked on the windows browser but one the safari browser this is what it looks like.

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Hello,

To make the slider size the same as your image size, you need to select “as image” in the Height option in the slider settings https://monosnap.ai/file/FyoH6nShxSxxBe5qDGGCIwQovKwzeu

Best Regards,

Thank you, that worked!

Hello,

You’re Most Welcome!

Feel free to write back anytime. If you need further assistance, we are always here to help you.

If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

Thanks for contacting us.
Have a great day.

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Best Regards.

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