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Homepage broken on mobile devices
- This topic has 5 replies, 2 voices, and was last updated 2 months, 2 weeks ago by
Luke Nielsen.
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AuthorPosts
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January 16, 2025 at 12:31 pm #630197
AOMParticipantHello dear woodmart team, I have a very urgent issue.
Since today, the homepage of my website ist broken. It is only showing the sitemap structure and the logo of the website, nothing more. The other pages are working perfectly fine – it is only the homepage, but it is a huge mess, because the launch for the customer was already and now we have to face this issue.
I disabled some third party plugins – what else do I need to do? The child theme is Version: 1.0.0 and there is no update available for the themes.
Important note: the homepage is only broken on mobile devices, on desktop browser it performs fine.
Please help.
Thank you very much.
Attachments:
You must be logged in to view attached files.January 16, 2025 at 12:46 pm #630205
AOMParticipantUpdate: I found the problem – it is not a theme problem, it is a problem with WP Rocket. But the problem suddenly appeared overnight and was never a problem before.
It is the option “Minify CSS files” that destroys the homepage.
Is there a reason why the problem is occurring now? I would like to activate this option to increase the loading speed of my site. Do you have a tip or workaround on how I can avoid this problem? Has there been an update to the theme that no longer works with WP Rocket?
Many thanks in advance.
January 16, 2025 at 3:40 pm #630286
Luke NielsenKeymasterHello,
Our theme works well with that plugin. Clarify, did you try to clear the site/mobile/server caches when that issue occurred?
Kind Regards
January 16, 2025 at 3:43 pm #630289
AOMParticipantHello, yes, I cleared the caches multiple times. The failure occured on several mobile phones – samsung and iphone.
January 17, 2025 at 3:18 pm #630580
AOMParticipantHello, is there any more information you can give me about this? For example, that perhaps your theme is no longer compatible with the latest version of WPRocket? I mean, I have also used WP Rocket on other sites with other themes and everything works perfectly there. Since WP Rocket is also a paid plugin and I can no longer use it to its full extent with your theme, this is more than annoying.
Do you have any information on this?
January 17, 2025 at 3:24 pm #630586
Luke NielsenKeymasterHello,
Check the below article for help:
https://docs.wp-rocket.me/article/138-my-site-has-no-styles-and-looks-broken
Thank you for your time.
Kind Regards
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