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Homepage different from desktop version

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  • #502000

    matej.tratnik
    Participant

    Homepage has different content on desktop and mobile. Desktop shows my content and mobile shows some sort of menu/widget … not sure what. I’m not sure where or how to turn this off so that I can have same content on mobile and desktop.

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    #502163

    Hung Pham
    Keymaster

    Hi matej.tratnik,

    Thanks for reaching to us.

    Please provide me with temporary wp-admin info (wp-admin URL, username, password), I will debug your issue.

    Regards,

    #502179

    matej.tratnik
    Participant

    Thanks

    #502376

    Hung Pham
    Keymaster

    Hi matej.tratnik,

    Thanks for the details.

    1. Please update WoodMart theme and WoodMart Core plugin to latest version.

    https://xtemos.com/docs-topic/update-the-theme/

    2. You should deactivate all plugins (except Required Plugins) plus disable any cache, CDN cache https://prnt.sc/shArSBu4F4tr and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Let me know how it goes.

    Regards,

    #502493

    matej.tratnik
    Participant

    1. updated,
    2. deactivated everything except Woocommerce, woodmart core and elementor, the issue still persists. Please check again if there is anything in settings

    #502595

    Hung Pham
    Keymaster

    Hi matej.tratnik,

    Thanks for the info.

    I can’t log in to your site because of a critical error. Provide temporary FTP access, so I can take a closer look.

    https://prnt.sc/pVXKycWaT7Ba

    Regards,

    #502614

    matej.tratnik
    Participant

    The error is fixed. We can’t give you FTP access. Please check again.

    #502626

    matej.tratnik
    Participant

    I fixed it. In template-tags.php it called _woodmart_mobile_content that gives the wrong content. Dunno why.

    #502801

    Hung Pham
    Keymaster

    Hi matej.tratnik,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,

Viewing 9 posts - 1 through 9 (of 9 total)

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