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Homepage Header Issue

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  • #616821

    otolontryolon
    Participant

    Hello,
    The header section on our homepage occasionally disappears. This issue has become more frequent recently. Clearing the cache temporarily resolves the problem, but it reoccurs after some time. I kindly request your assistance in identifying the cause and providing a permanent solution.

    #616961

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    May be there is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

    #617051

    otolontryolon
    Participant

    Okey, Thank you

    #617083

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)

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