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Hotsports on Demo Furniture 2 not working

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  • #544153

    Hello,

    On our site home page we have the photo field and with Hotspots, we are trying to add products on the image and the Hotspot Element does not open.
    After many attempts it can open, but this is not functional.

    I would ask for your help.

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    #544236

    Luke Nielsen
    Keymaster

    Hello,

    Okay, I see. Please confirm the permission for plugins deactivation, and switch to the parent/default theme. As soon as we complete the testing we will enable all back, You would better make the full backup of your site.

    Kind Regards

    #544247

    Hey,

    We’ve got Backup you can proceed!

    #544392

    Luke Nielsen
    Keymaster

    Hello,

    The thing is that after importing the demo, the products that were assigned to those hotspots were removed and as a result, you have such an issue: https://take.ms/GaLCj

    In order to sort it out, you need to remove those imported hotspots and create a new one.

    Kind Regards

    #544397

    Hey,

    Ok, i get it.

    Thanx for your time!

    #544531

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome! In case you need any additional help, I’d be more than happy to assist you.

    Have a good day!

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)

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