Home Forums WoodMart support forum hotspot problem

hotspot problem

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #320604

    chkaraaslan
    Participant

    hotspot not working

    #320637

    Hello,

    Please, provide your site admin access (insert the site credentials into the Private content block under the message area).

    Best Regards

    #321641

    chkaraaslan
    Participant

    okey.

    #321649

    Hello,

    I have imported a demo page with hotspot /image-hotspot/please check this page, configure the hotspot as per your needs based on the sample, save as a template and insert it into the page you need.

    If you have any questions please feel free to contact us.

    Best Regards

    #321654

    chkaraaslan
    Participant

    This method is not sufficient as a solution to the problem I have stated.

    The hotspot does not work as intended when the page is first loaded. The texts are shown below the image. There are no dots on the photos

    Attachments:
    You must be logged in to view attached files.
    #321667

    Hello,

    Please provide the page where you configure the hotspot.

    Best Regards

    #321670

    chkaraaslan
    Participant
    #321730

    Hello,

    What browser and device do you use? I am checking I do not see the problem https://gyazo.com/57234821b1de6986b14bb2a7fc40e1bb

    Best Regards

    #321740

    chkaraaslan
    Participant

    Please check the description of different products.

    You will see the problem. Browser Google Chrome and Safari

    #321910

    Hello,

    We have checked on all browsers and we do not see the problem.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

Viewing 10 posts - 1 through 10 (of 10 total)