How can I activate the second menu and deactivate the pop out?

It is just so, that I do not know how to activate such second heading liek on the 2 photos. Maybe this are the categories, I don’t know???!?!!?

Moreover I would like to dactivate the pop out (white with pages) in the menu (on the 3. photo).

I add the photos once again.

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Hello,

Thank you very much for choosing our theme and for contacting our support.

Image 35: navigate to the Theme Settings > Shop > SHOP PAGE LAYOUT > Categories menu in page heading > enable and you will see categories in the shop page heading.

Image 46 is not clear.

Image 15 is the same as Image 35.

Best Regards

Hi,

thank you for your fast response, but it didn’t work!!!!I already told this problem to your e-mail staff.

Therefore I’ve sent you a photo (46) of my shop menu. I have the shop in the normal menu and under the shop just pages with content. Now, I add a category in the shop, but it is not shown, too.

Hello,

Please deactivate all the third parties plugins not related to the theme and provide valid access. I cannot log in. Your login page does not work http://prntscr.com/lb7d0d

Best Regards

Hi,

thank you for your work, but the login works perfectly, I just checked it.

Hello,

Your login page does not work https://gyazo.com/ff4060cfdb9ea6e820325ff16ff976bd

Please deactivate all the third parties plugins not related to the theme

Best Regards

Hi ELise,

thank you very much for your message.

I will be honest, that you could not login is really strange!!! I talked and still talk to plugin developers and other developers all over the world, from Thailand, United Arab Emirates, China, Russia, Slovenia, Romania, Germany and many, many more. And every Person could login, but not you.

I do not understand where the problem is???

I could deactivate all the third parties plugins, but I do not know which are form third parties

Redux Framework???
XTEMOS Post Types plugin??
Yoast SEO??
……
….

Some plugins were includes from the theme, so I do not know anymore which and which not. I think this is not possible for me. Moreover some plugins are needed to see the theme and the shop, etc when I deactivate everything then you will see just a black background with white text on it, or not???

I think you have problems with your browser??? Adblocker??? Please delete your chronik and try it again. I will deactivate some plugins, but believe me the problem is not on my side.

Thanks,
Aaron

Hello,

Your shop page has the title disabled in the page settings. I have activated. Now I have enabled the categories in the Theme Settings and they are shown.

Please check

Best Regards

GREAT!!! I knew you could fix it!!!

Thank you very much!!!! 😊 💖 💙 💝 💛 💗😊 💖 💙 💝 💛 💗😊 💖 💙 💝 💛 💗😊 💖 💙 💝 💛 💗😊 💖 💙 💝 💛 💗😊 💖 💙 💝 💛 💗😊 💖 💙 💝 💛 💗😊 💖 💙 💝 💛 💗😊 💖

When you work so much on such a shop you forget everything and you do not see the clearest things.

I have also some other small problems. Should I open for every issue an extra topic, or should I write it here???

Thank you very much,
Aaron

….and a quick question to this issue in addition:

Where did I make the mistake? I ask, so I do not turn it off again.

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Hello,

It was the option “Disable page title” Now I have disabled it and the title has been displayed.

Yes, open a new topic for each new issue or question.

Best Regards

Dear Elise,

thank you!!

I checked the settings at THEME in GENERAL and in SHOP and at least in the SIDE of the SHOP but I could not find what you are talking about??? Maybe I am stupid or blind, but I could not find it and thats make me crazy.

Please, I do not want to annoy you, but please send me just a screenshot of the option which you eneabled so that I know what you are talking about and that I can close this issue. PLEASE!!!! 💐💖

Thanks,
Aaron

P.S.: I ‘ve added screenshots of SIDE and SHOP settings and for me it is disabled.

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Hello,

Check you second screen which was taken from the page. Do you see Title size option? Now have a look under this option and you will see the option to disable the title with the checkbox. This option was checked. I have disabled it and the page title appeared, when you have active page title + enabled categories in page heading (theme settings) you will see the categories.

Best Regards

GREAT ELISE!!!

Thank you very much!!!! I surched hours and hours for that….

👍

You are welcome! If you have any questions please feel free to contact us.

Best Regards

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