Home Forums WoodMart support forum How can I enable the sidebar filter?

How can I enable the sidebar filter?

Viewing 21 posts - 1 through 21 (of 21 total)
  • Author
    Posts
  • #401668

    converclick
    Participant

    Hello, I am trying to enable the sidebar filter, but despite I followthe instructions and enabled the sidebar on left side, and included the filters on widget

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    #401705

    Hello,

    Please provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

    #401716

    converclick
    Participant

    Hello, thanks for your prompt reply. Please see below:

    #401738

    Hello,

    Sorry but the login details you provided are not working.

    Please provide the correct login details to let me assist you further.

    Best Regards

    #401916

    converclick
    Participant

    Hello, please let me know if you can login now. Otherwise share the error message to fix it. I also can open a new user for you, if you share an email address with me. Please help me to setup the sidebar filter accordingly. Thank you

    #401947

    Hello,

    Your issue has been Resolved. Please clear cache and check back.

    Best Regards

    #401961

    converclick
    Participant

    Thank you! It was showing some widgets on side bar, but now I have changed those widgets to use the theme widgets for price filter, colors and categories. Since I did this change, it is not showing the sidebar anymore. Can you please help me to fix it to show the theme widgets?

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    #402016

    Hello,

    Try to go to WooCommerce -> Status -> Tools and regenerate product lookup tables.

    Then check back.

    Best Regards

    #402053

    converclick
    Participant

    Hello, I did it and still not showing. Now the filter moved to the position above the products. Can you please help me to fix it?

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    #402076

    Hello,

    Please remove the widgets and try re-adding them then check back after clearing cache.

    Best Regards

    #402082

    converclick
    Participant

    Hello, we just did it, but still not showing. Please let me know how to fix it.

    #402290

    Hello,

    Please install the Classic Widgets plugin then try to re-add the widget in the Shop page widget area.
    https://wordpress.org/plugins/classic-widgets/

    Best Regards

    #402342

    converclick
    Participant

    Hello, we did as you suggested, but its not working yet. Please help us to fix it.

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    #402505

    Hello,

    Please deactivate all the third party plugins and tell me then we will troubleshoot with the theme plugins.

    Best Regards

    #402508

    converclick
    Participant

    Hello, We did as per your request, but still not working. Why it is so hard to fix it? Please help me.

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    #402645

    Hello,

    Your issue has been Resolved. Please clear cache and check back.

    Best Regards

    #402950

    converclick
    Participant

    Thank you for your sopport. But now we are customizing the widget, with the proper items we need to display on filter, and it is not changing. Can you help me? Please check the widget screenshot below.

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    #403724

    Hello,

    Please Go to Woocommerce >> Settings >> Products >> Advanced and disable the option.

    Screenshot: https://gyazo.com/191625673dbc709563ee5ca0b8d9cec8

    Best Regards

    #403763

    converclick
    Participant

    Hello, as you can see on attached screenshot I did as you requested, but still the same. I really appreciate your fast feedback but we really need to fix this issue. In the theme website I can see it is possible to setup. But it is so complicated. Please help me to fix one time at all.
    Thanks

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    #403765

    converclick
    Participant

    The theme is not saving the changes we are doing on widgets area.

    #404220

    Hello,

    You should add the widget in the shop sidebar: https://ibb.co/VvcqMnq

    Then it will work, see the result: https://ibb.co/fNr0RTq

    Best Regards.

Viewing 21 posts - 1 through 21 (of 21 total)