How can I use Woodmart Templates

I want to use some of the WoodMart Templates 300+ but I always get loading and I can never access.
Do I need to activate any additional options?

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Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

Best Regards

[Author]

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