Hello,
You are using a Custom Link for your “Shop” menu item.
To make it clickable and redirect to your Shop All page, please follow these steps:
1. Navigate to Appearance > Menus in your WordPress dashboard.
2. Find and expand the “Shop” menu item.
3. Either:
Add the correct Shop page URL to the URL field, https://ibb.co/dJcc7dvD
OR
Remove the current custom link and add your Shop page directly from the “Pages” section on the left.
After saving the menu, the “Shop” item will become clickable.
Best Regards,