How to fix this problem?

How can I fix this problem? Product description?

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Hello,

Make sure you have activated WoodMart Core plugin and WP bakery page builder in Appearance > Install plugins.

Best Regards

active in both plugins

Hello,

Please provide your site admin access to the private area.

Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

Best Regards

[Author]

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