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How to import sample data
- This topic has 8 replies, 2 voices, and was last updated 2 years ago by Elise Noromit.
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AuthorPosts
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October 30, 2022 at 8:13 pm #417466
uv1422ParticipantHi, I need to import sample data for Coffee or Handmade themes.. Please help.
October 31, 2022 at 12:36 am #417476
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
You need to install the theme, then plugins in Appearance > Install plugins. You can use either Elementor or WP Bakery builder, but not both. Then upload the demo following the instruction in this manual: https://xtemos.com/docs-topic/installation-process/
If you have any questions please feel free to contact us.
Best Regards
November 2, 2022 at 8:33 am #418028
uv1422ParticipantDone exactly mentioned in the link but still the same. https://gamtaorganic.com/
November 3, 2022 at 3:42 am #418256
Elise NoromitMemberHello,
Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Best Regards
November 3, 2022 at 8:59 am #418272
uv1422ParticipantAdded the credential in the private content. Also, can you please add the homepage for coffee template. It got deleted accidentally.
November 4, 2022 at 5:19 am #418563
Elise NoromitMemberHello,
The problem is caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.
As soon as URL has been configured correctly, please try to upload demo again.
If you have any questions please feel free to contact us.
Best Regards
November 5, 2022 at 1:08 pm #418876
uv1422ParticipantFixed the URL issue and tried uploading the demo again but it’s not working.
November 5, 2022 at 1:26 pm #418881
uv1422ParticipantI am not sure why it’s not working. I tried deactivating and reactivating the theme. The URL structure is right. I need to finish the setup fast and I am still stuck at the demo content import.
If you want I can remove the entire theme and again install it but that will be the last resort. Please see what could be the actual issue.
I can give you my hosting server details as well.
Thanks.
November 6, 2022 at 1:48 am #418979
Elise NoromitMemberHello,
Most likely you tried to upload the demo being on the child theme, please upload any demo you want and then activate all the plugins and the child theme.
If you have any questions please feel free to contact us.
Best Regards
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