How to reinstall from scratch after the last update fails

Hi support
after last theme update I experience a very strange situation: every link from product category go to the same page with bad layout and bad content and I’m not able to fix it.
At the moment I have switched to the very poor theme just to stay on line for sales
Do you think if after the reinstall the page layout and link are good or not ?
As an alterntive, do you have any idea on how to fix links and layout page ?

Hello,

Is there any chance that you could give me access to the dashboard area so I can check the settings there?

Also, may I enable the theme to check the issue? And send some screenshots or the URL links where I can see that issue.

Looking forward to collaborating with you!

Kind Regards

Hi Luke
yes you can swith to woodmart child and check.
Attached login data

The issues are:
click to any category: you go to a strange page with strange layout and not to a subcategory page with the list of all subcategories
the navigation tree (for example Home->Francobolli-Francobolli Area Europea) is disappeared
Many thanks
Roberto

Regards
Roberto

[Luke Nielsen]

Hello,

The issue is that you had disabled the page builder, but at the same time, the Layouts were enabled for the Archive and Product pages. So I have disabled the Layouts and now it works well – https://prnt.sc/LIfK4rxXqUEy , https://prnt.sc/WGmxajcNzmjP

Kind Regards

• This reply was modified 2 months ago by Luke Nielsen.

You are the NUMBER ONE !

Many thanks

Hello,

You are welcome! If you do not mind, can you please leave a 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot.

Have a good day!

Kind Regards

[Author]

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