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how to remove '+' sign from the header

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #213469

    [email protected]
    Participant

    i have having a plus sign in my header above my logo (probably in the top bar) which i am unable to find a place for. (image attached) how can i remove it?

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    #213495

    Hello,

    I saw the screenshot you attached and visited your website. This seems to be a third party plugin conflict issue.

    Please deactivate all the third party plugins, activate parent theme. Clear cache and check back.

    If the problem continues then provide admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

    #213499

    [email protected]
    Participant

    please find the login details in private message

    #213689

    Hello,

    I have tried login to your website but was unable to login because the login URL is displaying 404 page.

    Please provide the correct admin panel login URL to let me assist you further.

    Screenshot for Clarification: https://ibb.co/wdPpMbh

    Best Regards.

    #213716

    [email protected]
    Participant

    I have updated the credentials please try now

    #213796

    Hello,

    I have tried again but still unable to login. The login URL is redirecting to the 404 page. It seems that you have changed the URL.

    Please provide with correct admin panel login URL to let me assist you further.

    Screenshot for Clarification: https://ibb.co/wdPpMbh

    Best Regards.

    #213816

    [email protected]
    Participant

    can you try to log in via the my account icon on the top right corner (if links isnt functional). I am attaching the screenshot for your reference.

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    #213856

    Hello,

    I have logged into your website and fixed the issue. Please clear cache and check back.

    Screenshot for Clarification: https://ibb.co/ZTFhJJy

    Regard’s.
    Xtemos Studio.

Viewing 8 posts - 1 through 8 (of 8 total)