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How to Reset the theme

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  • #464499

    rxsanghera
    Participant

    Need to uninstall the theme completely and re-install it to get all the things back that I might have deleted (not sure if I did?).

    I tried to delete it but when reinstalled, it takes me back to the same content I had before I deleted it. Does that mean that we do not get pages like “my account”, “tracking”, “register”.

    My original support request sent to the general manager was as follows:

    Hi there,

    A concerning question:

    I do not see an account page or register page on the backend of the pre-built website that I had downloaded from you guys. Current theme is: Organic.

    Everything else seem to be great. I had gone through the settings and made all the changes that I require. I wanted to see how the “My Account” page is working, to which I noticed that nothing was popping up. I went to the back end to connect the “My Account” page to the “My account” tab in Woocommerce but apparently there is no “My account” page that I should have been provided with the pre-built website.
    Any help would be appreciated. Not sure what went wrong. I do not want to create anything new for the pages since I had tested the theme before downloading and everything looked smooth. I have already altered the settings for Woodmart and I worry that re-installing the pre-built website would reset the settings and also a bit of work that I had done on the homepage.

    Please if you guys can help at your earliest convenience.

    Thanks in advance.

    #464681

    Hello,

    Please make sure that you have created a page for the my-account and set it as the Woocommerce my-account page from WooCommerce >> Settings >> Advanced.

    Screenshot for Clarification:
    https://prnt.sc/vodq8s

    Note: The pages must contain shortcodes.

    MyAccount shortcode: [woocommerce_my_account]
    Cart Shortcode: [woocommerce_cart]
    Checkout Shortcode: [woocommerce_checkout]
    Do the same for the cart checkout pages then clear cache and check back.

    Here is the Manual:
    https://woocommerce.com/document/pages-not-displaying/

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)