How to update Patcher manually

Hello. Thank you for your excellent work.
I need your help. I can’t update the theme automatically. There was some kind of mistake and last time you said that you can only do it manually.
Now I’m updating the topic and the eternal bark.
BUT. I have the same problem with Patcher. Yesterday after the update, my elementor broke and I wanted to install your patch. But I can not. Error.

My Question: How to update Patcher manually

Hello,

Please send me a screenshot of the error you see.

Thank you in advance.

Kind Regards

[Andre Ray]

screenshot of the error

• This reply was modified 1 year, 6 months ago by Andre Ray.

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Hello,

Please send me access to the admin panel so we can investigate that issue.

Looking forward to collaborating with you.

Kind Regards

there are no other options? Do I need to give you access to the admin panel?

Hello,

It’s a bad solution to apply patches manually, very bad. Yep, please give access to the admin panel and our specialist look closer at it and find possible solutions.

I await your response.

Kind Regards

Ok. I just ask you to be careful and not disable the plugins. The site is now active and advertising is running on it.

Will your actions significantly change the site or will your actions remain invisible to customers and users?

Hello,

The changes will be only invisible to customers and users. If we need some additional action, we ask permission for it, do not worry.

Kind Regards

Ok

Hello,

This problem is related to the fact that you do not have editing rights in the settings of the theme folder https://monosnap.com/file/LHdPAQvU4FWdlVqCHurL0ODrruhAom so grant edit rights and everything will work.

Kind Regards

It worked!
Thanks a lot. Everything has been updated

Hello,

You are welcome! If there’s anything you need, please write me or another member of our help desk team.

We’re here for you!

Kind Regards

[Author]

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