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Html block extra description subcatégorie product don”t works

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  • #649392

    colincefosso
    Participant

    Hello,
    I have one problem with extra description html block.
    I created an HTML block with additional description text for the Anti-Rust subcategory. But I don’t see it displayed here. How do I do this?
    Please see the screenshot
    Thank

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    #649458

    Luke Nielsen
    Keymaster

    Hello,

    If you use Layouts, make sure that you have defined an appropriate element – https://prnt.sc/QjeD-AgPp60t , if not, send me access to the admin panel so I can check its settings.

    I await your response.

    Kind Regards

    • This reply was modified 3 weeks, 4 days ago by Luke Nielsen.
    #652127

    colincefosso
    Participant

    Hello,
    Hello,
    I’m getting back to you about my problem from last time.
    Do you need Admin access to check it please?
    Looking forward to
    Best regards

    Colince

    #652158

    Luke Nielsen
    Keymaster

    Hello,

    Yep, send me access to the admin panel so I can look closer at the issue there.

    Thank you in advance.

    Kind Regards

    #652439

    colincefosso
    Participant

    Hello,
    Here are the admin informations acess

    Thank you.

    Colince

    • This reply was modified 1 week, 6 days ago by Luke Nielsen.
    #652553

    Luke Nielsen
    Keymaster

    Hello,

    I do not see the “Category extra description” element in the archive layout. https://prnt.sc/aWsWTt-MqkzM

    https://prnt.sc/-VBlyT6XbJx1

    You need to define it in the archive layout and then recheck the issue.

    Kind Regards

    #653245

    colincefosso
    Participant

    HELLO.

    i dont have Extra description Category Wdget.
    please see the screenshot

    Thank you

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    #653316

    Luke Nielsen
    Keymaster

    Hello,

    On my end, I have infinite loading of the elements in Elementor

    https://prnt.sc/anrI1YQZNyF3

    https://elementor.com/help/elementor-widget-panel-not-loading/

    If it works on your end, could you please send me a video of how you search for that element in the Layouts?

    Kind Regards

    #654477

    colincefosso
    Participant

    Hello,
    I’m getting back to you.

    I’ve run through all the checks, and I see that my WordPress environment is configured correctly.
    I’ll clarify again: this is a theme you created, so you know it better than I do. Just give an example of how to display an extra description in a subcategory, and I’ll copy it too. Or failing that, if there’s a YouTube video that shows how to display an extra description, please show it to me.
    We’re initially wasting time.
    Please.

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    #654576

    Luke Nielsen
    Keymaster

    Hello,

    Here is a video for a better understanding – https://dropmefiles.com.ua/en/6wzQ

    I await your response.

    Kind Regards

Viewing 10 posts - 1 through 10 (of 10 total)