Home Forums WoodMart support forum HTML block for custom thank you page not working

HTML block for custom thank you page not working

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  • #622687

    domenica.alban95
    Participant

    Whenever I try to use a custom html block as a thank you page to overwrite the default thank you page, it sends a critical error to my website. Any ideas on why? All plugins work great with the theme but it’s just for the thank you page.

    #622690

    domenica.alban95
    Participant

    This is the error that I get, sorry I couldn’t attach it to the original post. It does not matter if it’s text or a html block but it’s only with woodmart on the settings for the thank you page.

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    #622731

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #624337

    domenica.alban95
    Participant

    Sorry I had no time to actually reply to you but I made it work with another solution. Thank you anyways.

    #624625

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

Viewing 5 posts - 1 through 5 (of 5 total)

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