HTML block in menu

Good afternoon Woodmart support,

In the new demo, Marketplace 2, you are using an HTML block within the menu.
I imported the demo into our test environment and tested it — everything works perfectly there. However, when I try to replicate this on the live environment of janwit.nl, the menu does not save correctly. As soon as I try to set an HTML block (just like in the test environment) and attempt to save the menu, the entered fields are cleared again, and the HTML block is not displayed. Please see the screenshots:

Before saving: https://prnt.sc/-O6x9GVdLj0o
After saving: https://prnt.sc/OyRXDvqgHYfc

How can I ensure that an HTML block is also displayed in the mobile menu?
We’ve set up a testing website, where we have disabled all plugins apart from WP Bakery, Woodmart core and the maintenance mode plugin, however this does not seem to fix the issue.

Thank you in advance!

Hello,

Is there any chance that you could give me access to the dashboard area so I can check the settings there?

Looking forward to collaborating with you!

Kind Regards

Hi Luke,

Of course, see the private area.
I’m trying to add the HTML block to a menu called ‘Mobile side menu’.

Thanks in advance!

Hello,

Increase the max_input_vars value on your server – https://prnt.sc/2iyJ3mv0EFvH and other values from that screenshot. When the changes will apply to the server, recheck the issue and let me know.

Kind Regards

Hi Luke,

That seems to have fixed the issue on the staging enviroment. I will check if this works on the main website tomorrow, since the hosting provider is running some checks on the server today (so I can’t purge the cache today).

Thanks for your help!

Hello,

Okay, let me know the result.

Thank you for your time and have a good day!

Kind Regards

Hi Luke,

I’ve just tested the feature on the live website with the input vars changes, that fixed the issue.
Thanks for your help!

Hello,

Thank you for confirming that the issue has been resolved on your live website with the adjustments to the input vars. We’re glad that everything is now functioning as expected. If you encounter any further issues or have any more questions, please feel free to reach out.

Have a great day!

Kind regards

[Author]

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