HTML Block Issue

Hi team,

I recently purchased Basel and am in the process of setting it up on my site.
I have provided site/admin details for the site to check with below.

The issue:
Demo/base import content has been installed. I was checking the Main Navigation Menu/links and stuff. Html block is used for the shop menu link I noticed. It had no links as such. So I tried to edit the html block(id 244) using the frontend editor. For the menu links, I place a url and when I click on set link, it abruptly goes to the posts admin page. Instead of Set Link, if i press Cancel, nothing happens. Could you check this please?

screenshot —> https://snag.gy/GjPxyk.jpg

Cheers,
Rupa

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

Hi!

There are no other plugins apart from the ones that come with the theme and the admin access detail is mentioned in the first post(in the private content section).

We can’t access your website now https://gyazo.com/3a61a4322f38bdde62c4cae3f67ac137

details below!

We just tested this function on your website and it works correctly for us.

Hi Artem,

I just checked it again. Please refer to the screengif below.

Steps I’m taking:
HTML Block from admin
Edit HTML BLock id 244 from front end editor
Select an extra menu list item to enter URL.
Select an existing page
Then click on Set Link, then it goes to posts page.
If I click on cancel, nothing happens

https://gyazo.com/509777e2b3bcabd7cb1e01d48f90497a?token=7a0ecf1b001b4d6c384ea0b3a37c7bed

https://gyazo.com/2ac5746c82a184f284aea0843cd4a878?token=f7a3cbfb33a1781109c5aca93ad07290

Try to edit it from Backend editor, not frontend. It seems to be a WPBakery plugin bug on the frontend side.

Ah I see..Please do let them know about this bug. To use FrontEnd editor is more convenient and intuitive in such edits I feel. Thank you 🙂

Hello,

Ok We will report. If you have any questions please feel free to contact us.

Best Regards

[Author]

Posts